City of La Palma Privacy Policy

The City of La Palma takes your privacy seriously. We recognize that technology has changed the nature and accessibility of government business information and the prospective use of that information. While committed to applying technology to improve access to information, we are strongly committed to protecting your online privacy. The purpose of this statement is to inform you about the types of information we gather when you visit our web site, how we may use that information, whether we disclose it to anyone, the security precautions we take to protect your privacy, and how to contact us if you have questions or concerns.

What this Privacy Policy Covers
This Privacy Policy covers this website’s treatment of personally identifiable information that the City of La Palma collects when you are on this website and when you use this website’s services. This policy does not describe information collection policies on other sites, including those linked to or from this site.

Use of Cookies
To help make our web site more responsive to the needs of our visitors, we use a standard feature of browser software, called a “cookie”, to assign each visitor a unique, random number that resides on your computer. The cookie does not identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself, we won't know who you are, even if we assign a cookie to your computer as the only personal information a cookie can contain is information you supply. A cookie cannot read unrelated data off your computer. We use cookies to help us deliver a better, more personalized service. For example, we use cookies to track the pages and services on our web site visited by our users. We can build a better web site if we know which pages and features our users are visiting and how often.

What Type of Information We Collect
We collect information that is used for analysis and statistical purposes that help us manage the City of La Palma’s website. Also, we collect information to assist us in delivering service and information to you.

(1) Information collected for statistical purposes: Our web server automatically collects limited information about your computer configuration when you visit our web site, including the type of browser you use, the operating system you are running, the resolution of your computer monitor, the web site that referred you, and your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data such as the web pages you want to view can be transmitted to you. We use IP address information for systems administration and trouble-shooting purposes.

(2) Information provided when using our interactive forms and functions: This information may include such things as name, address, telephone number, e-mail address and other personal and business data, depending on that particular service you use. We collect only those data necessary to provide the service that you are requesting.

How We Use the Information We Collect
If you send us an e-mail message with a question or comment that contains personally identifying information, or fill out a form that transmits this information, we will only use the personally identifiable information to respond to your request and analyze trends. We may redirect your message to another government agency or person in a better position to answer your question.

In order to provide you with the ability to receive directed e-mail information in which you have expressed an interest, it is necessary for the City of La Palma to collect your e-mail address. This information is used only for e-mail distribution (Notify Me) to the specific list or lists for which you have registered. By agreeing to use this service, you are granting us permission to send you periodic e-mails only about topics for which you registered. The City of La Palma will use your e-mail address only for this permission based e-mail service.

With Whom We Share Information
As a government agency, the City of La Palma is governed by public records laws. Any information that we receive through use of our web site is subject to the same provisions as information provided on paper. Otherwise, we do not share personal identifying information with any third party without your permission. We disclose only in aggregate form our statistical analysis or users’ demographics to third parties. This information is not reported or released to any outside parties unless we are legally required to do so in connection with law enforcement investigations or other legal proceedings. Further, we do not reveal any e-mail address information to third parties for independent use unless you specifically authorize us to do so.

Children's Issues
No application on the City of La Palma website specifically solicits information from minors or seeks to determine whether the visitor is a minor. Consequently, visitors should be aware that the collection of personal information requested from or volunteered by children online or by e-mail will be treated in the same manner as information given by an adult. This information may become a public record, and as such may be subject to public access. We ask that parents guide their children when children are asked to provide personal information online.

Changes to this Privacy Policy
The City of La Palma may revise and update this Privacy Policy at any time by posting such revised Privacy Policy on our website at Your continued usage of this site will mean you accept those changes.

Other Terms and Conditions
This site provides links to other sites. This privacy policy applies only to the City of La Palma’s website. When you link to any other website, you are subject to the privacy policy of that site. Visitors linking to another site are encouraged to examine the privacy statement of that site.

While the City of La Palma attempts to maintain current data throughout its website, we regret that this may not always be possible. Neither the City of La Palma, nor any agency, officer, nor employee of the City of La Palma warrants the accuracy, completeness, reliability, or timeliness of any information published on this system, nor endorses or recommends any content, viewpoint, products, resources, or services linked from this system and shall not be held liable for any losses caused by reliance on the accuracy, completeness, reliability, or timeliness of such information. Portions of such information may be incorrect, or not current. Any person or entity that relies on any information obtained from this system does so at their own risk.

The City of La Palma’s general Terms and Conditions are also available for viewing.

Last Updated
This Privacy Policy was last updated on February 6, 2012.

Contact Information
Questions or comments regarding this Privacy Policy should be sent by e-mail to or by U.S. mail to: City of La Palma, 7822 Walker Street, La Palma, California 90623.