In order to better serve La Palma residents and businesses, La Palma has joined the County of Orange emergency mass notification system. AlertOC is a joint County and City mass notification system designed to keep residents and businesses informed of emergencies and certain community events. Residents and businesses are strongly encouraged to register their personal contacts into its confidential database. By registering with AlertOC, time-sensitive voice messages from the County or City may be sent to your home, cell, or business phone. Text messages may also be sent to cell phones, e-mail accounts and hearing impaired receiving devices.

AlertOC can be activated on regional or neighborhood-specific levels to deliver messages directly to affected individuals via phone, email or text message. The system is pre-loaded with all landline phone numbers. However, phone service provided through cable or cell companies is not included and these customers must self-register. Additionally, residents or businesses need to self-register additional contact points, such as cell phone numbers or email addresses, in order to maximize the system’s effectiveness.

Register Now
To receive important messages from AlertOC, register your contact information online or at www.alertoc.org. The registration is quick and simple and will allow you to receive important emergency notifications. Remember, if you have previously registered with CodeRed, you must re-register with AlertOC to continue to receive emergency messages.

AlertOC Uses
Examples of times when the AlertOC systems could be utilized are:

Fires or floods Bomb threat Hostage situation Chemical spill or gas leak Other emergency incidents

Drinking water contamination Utility outage Evacuation notice Missing person

Message Retrieval
If you missed a recent AlertOC message you can hear the message again, by calling 877-REPLAY-1 (877-737-5291) from the phone that originally received the AlertOC notification. As a reminder, when a message has been issued, emergency resources may be very busy, so please do not call the Police Department unless you have an emergency or other important matter.